Townsend Systems are a well-established family business who work closely with suppliers, designers and manufacturers to provide innovative products and solutions predominantly within the furniture industry.
Challenge Townsend Systems Faced
Having been supplied from Holland for many years, in 2017, Townsend Systems had the chance to take production of their adjustable workbenches to the U.K.
As part of this move, they required a specialist full service fabricator to take on the component and assembly of their products.
As Part of this move, Townsend Systems required a specialist full service fabricator to take on the component and assembly of their products.
Solution ADS Laser Cutting Provided
ADS visited Townsend Solutions warehouse in order to gain a better understanding of the company, what their products are used for and how they work in situ.
A dedicated member of ADS’s CAD team worked with them and produced some amendments to ensure the most appropriate and cost-effective manufacturing process was provided.
Following approval of the amended drawings, a first batch of benches was produced for Townsend Systems to carry out final testing and approval.
How This Has Benefited Townsend Systems
James Townsend, Partner, said “it has been a smooth process, from ordering [single] benches to pallets of three benches being delivered to our warehouse on a dedicated ADS truck”.
“All in all, ADS are producing a high quality product for us that is finished and ready to sell to our customers and as their team are always willing to help, we can tap into their experience to develop new products and discuss new ideas”.
“We’re very happy!”
Benefits Arising from Solutions Provided
“By working alongside Townsend Systems and acting as part of their team we were able to thoroughly understand them as a business and understand the product itself. This allowed us to implement the best possible solution for their workbenches”, said Duncan Keates, Managing Director at ADS Laser Cutting Ltd.
“We have developed a brilliant working relationship with ADS” James Townsend said, “with this highly positive relationship allowing ADS to act as an extension to our team on existing and new projects”.
“It has been a smooth process, from ordering [single] benches to pallets of three benches being delivered to our warehouse on a dedicated ADS truck”
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